Privacy Policy
Last updated: January 2025
1. Data Controller
Klaide is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR) and UK GDPR.
2. Data We Collect
We collect the following data when you use our service:
- Email address: to contact you regarding your contract analysis
- Contract file: the document you submit for analysis (stored securely)
- Country: to adapt our services to your jurisdiction
- Submission date: to track your request
3. Purpose of Processing
Your data is used exclusively to:
- Analyze the contract you submitted
- Communicate the analysis results to you
- Improve our analysis service
4. Legal Basis
The processing of your data is based on your explicit consent given when submitting your contract.
5. Data Retention
Your personal data and documents are retained for a maximum of 2 years from submission, unless you request deletion.
6. Your Rights (GDPR)
Under GDPR, you have the following rights:
- Right of access: obtain a copy of your data
- Right to rectification: correct your data
- Right to erasure: delete your data ("right to be forgotten")
- Right to portability: export your data
- Right to object: object to processing
7. Exercising Your Rights
To exercise your GDPR rights, you can:
- Export your data: send an email to privacy@klaide.io with the subject "GDPR Export"
- Delete your data: send an email to privacy@klaide.io with the subject "GDPR Deletion"
We will respond to your request within 30 days.
8. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit (HTTPS/TLS)
- Secure file storage
- Restricted data access
- Regular backups
9. Data Transfers
Your data is primarily hosted within the European Union. However, we use third-party service providers who may process data outside the EU:
- LemonSqueezy (payment processor): May transfer data to the United States. LemonSqueezy implements appropriate safeguards including Standard Contractual Clauses (SCCs) to ensure adequate protection of your personal data.
For any international transfer, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
10. Contact
For any questions regarding this policy or your personal data, contact us at: privacy@klaide.io
11. Complaints
If you believe your rights are not being respected, you can lodge a complaint with the relevant supervisory authority:
- UK residents: ICO (Information Commissioner's Office)
- EU residents: Your local data protection authority